Welcome NatureFirst Online Store

Shipping and Delivery Policy



Shipment processing time

All orders are processed within 2 Days.If the order is received on weekend, then the order will be processed on Monday or Tuesday (Except if these days fall under bank holidays or national holidays) 


Shipping rates and delivery estimates

The shipping rates are calculated as per the total weight of the order and the shipping address location, which will be mentioned at the time of checkout. The shipping rate is variable as the rates changes from location to location and courier service provider.


Once the product is dispatched from the companies warehouse, the details of the delivery time will be provided to the customer with the tracking link and AWB details.


 

Shipment to P.O. boxes or APO/FPO addresses

Once the order is processed, the customer is unable to change the address details. If the customer want’s to change the shipping address, he can do so within 3 hours of ordering. The customer need to mail us at naturefirst.horticultures@gmail.com


We are unable to delivery in the states and union territories mentioned below. As our courier partners are not able to deliver at these mentioned locations.


Non -Delivery states and union territories

  • Andaman & Nicobar Islands
  • Jammu and Kashmir
  • Lakshadweep
  • Meghalaya
  • Nagaland
  • Tripura



Shipment confirmation and order tracking

All the shipment confirmation and order tracking numbers will be provided to the customers on email. If the customer doesn’t receive any details in 3-4 business days, they can mail us at naturefirst.horticultures@gmail.com. With order number and new shipping address.


Customs, duties, and taxes

All the shipping charges are inclusive of customs, duties and taxes.


Damages

In case of the damage products received through shipping, company will bear the shipping cost of the exchange of the product to the customer.


International Shipping Policy

For now, NatureFirst Horticulture consultants LLP, is not doing any business internationally. If any person residing outside the Republic of India wants to order our product, they can mail us at naturefirst.horticultures@gmail.com. We can look how can we full fill the order for the same.


Returns Policy

For return policy please click on the link Refund and Cancellation Policy in the footer section of the store.